Laboratory Information System

In the modern molecular laboratory, the Laboratory Information System (LIS) is as critical as the thermal cycler. It is the digital backbone that manages the flow of data from the moment a physician places an order to the moment the result is reported. Unlike traditional chemistry or hematology workflows, molecular biology requires an LIS capable of handling complex workflows, batch processing, plate mapping, and massive datasets (e.g., NGS files). Managing this system involves a lifecycle of Development (Selection), Implementation (Validation), and Maintenance

LIS Development & Selection

The “Development” phase in a clinical setting usually refers to the selection and customization of a commercial LIS to fit the specific needs of the laboratory. Molecular diagnostics presents unique challenges that standard “off-the-shelf” LIS modules often cannot handle without modification

  • Requirements Gathering (The “Needs” Assessment)
    • Before purchasing software, the laboratory must define its specific molecular workflows
    • Batching Logic: unlike Chemistry (random access), molecular tests are often run in batches (96-well plates). The LIS must be able to group specimens into a “Run” or “Worklist.”
    • Plate Mapping: The system should ideally allow the user to visualize the plate layout (A1 to H12) and assign specific samples to specific wells
    • Interfacing: The LIS must be compatible with the specific molecular instrumentation used (e.g., Roche cobas, Cepheid GeneXpert, Illumina sequencers)
  • Molecular-Specific Functionality
    • Reflex Testing: The system must handle algorithmic rules. Example: If a “Respiratory Panel” is negative for Flu/RSV, does it automatically order the extended viral targets?
    • Complex Reporting: Molecular reports are text-heavy. The LIS must support interpretive comments (e.g., “This genotype is associated with resistance to Warfarin”) rather than just numeric values
    • Sample Tracking (Chain of Custody): Molecular samples often move through multiple stages (Extraction → Quantitation → Amplification). The LIS must track the specimen at each distinct step (“Work In Progress” tracking)

Implementation (The “Go-Live” Process)

Once an LIS is selected, it must be configured and validated. This is often the most time-consuming phase of operations management, requiring collaboration between Laboratory Scientists and IT specialists

  • Dictionary Build (The Database)
    • Every test, sample type, and potential result must be coded into the system’s “Dictionary.”
    • Test Codes: Defining the specific order code (e.g., “COV19” vs. “FLU-A”)
    • Result Codes: Defining the possible outcomes (“Detected,” “Not Detected,” “Invalid,” “Inconclusive”). Standardizing these prevents free-text errors
  • Interface Building (Connectivity)
    • Unidirectional Interface: The LIS sends patient demographics to the instrument, OR the instrument sends results to the LIS
    • Bidirectional Interface: The standard for high-volume labs. The LIS sends the order to the instrument (Barcode scan), and the instrument sends the result back to the LIS automatically. This eliminates manual data entry errors
    • Middleware: Often, a third-party software sits between the instrument and the LIS to manage complex rules (e.g., autoverification) before data reaches the main patient record
  • Validation (User Acceptance Testing - UAT)
    • Before the system is used for patients, it must be validated to prove it handles data correctly. This is a CLIA/CAP requirement
    • Data Integrity Check: Verify that “John Smith” on the instrument appears as “John Smith” in the LIS
    • Calculations Check: If the LIS calculates a Viral Load (Log conversion), verify the math is correct
    • Reporting Check: Verify that a “Positive” result triggers the correct “Critical Value” flag and interpretive comment on the final PDF report

Maintenance & Operations

After “Go-Live,” the LIS requires continuous management to ensure stability, security, and compliance

  • Data Security (HIPAA & Cybersecurity)
    • Access Controls: User privileges must be restricted based on role. A bench scientist needs access to enter results, but not to delete test definitions. Access must be terminated immediately upon an employee’s departure
    • Audit Trails: The LIS must record every action taken on a patient record. If a result is changed from “Positive” to “Negative,” the system must log Who changed it, When, and the Reason for the change. This is essential for legal defensibility
  • Downtime Procedures
    • The LIS will eventually fail (server crash, scheduled maintenance, cyberattack). The lab must have a documented Downtime Policy
    • Manual Operations: How do you track samples without barcodes? (Manual logs)
    • Reporting: How do you get critical results to doctors? (Fax, Phone logs)
    • Recovery: When the system comes back up, all manual data must be entered retrospectively
  • Data Storage & Retention
    • Retention Rules: CLIA and state laws dictate how long records must be kept (typically 2 years for general reports, but often 20+ years for genetic/molecular reports)
    • Backups: Data must be backed up regularly (daily) to an off-site server to prevent data loss during a catastrophic event (fire/flood)

Autoverification (The Efficiency Engine)

A key feature of modern LIS maintenance is the development of Autoverification rules. This allows the computer to release results without human review if specific safety criteria are met

  • The Logic: “IF the Internal Control is Valid AND the Patient Result is ‘Not Detected’ AND the Instrument Flags are Clear → Release the result.”
  • The Benefit: This frees the laboratory scientist to focus only on the “Positive” or “Problem” samples, significantly improving Turnaround Time (TAT) and reducing the fatigue associated with reviewing hundreds of negative results
  • Validation: Autoverification rules must be rigorously validated annually to ensure they do not accidentally release invalid or critical results without review